If you have any questions about these terms, please contact us before confirming your booking. Thank you for choosing Ray Harper Transportation.
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A 50% non-refundable deposit is required at the time of booking to secure your reservation.
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The remaining balance must be paid in full on the day of service, prior to the start of your ride.
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Deposits may be transferred to a new booking date if notice is provided at least 72 hours in advance.
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Charges may apply for passenger-related delays that exceed the scheduled service timeframe.
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Ray Harper Transportation is not responsible for delays caused by traffic, weather, road conditions, or other external circumstances beyond our control.
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We accept the following payment methods: credit cards, debit cards, invoice payment portal, and ACH Transfers (must be submitted one week prior to service
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Cancellations made less than 72 hours before the scheduled service will result in forfeiture of the deposit.
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In the rare event of service disruption due to mechanical failure, Ray Harper Transportation will issue a partial or full refund, depending on the circumstances.
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To ensure a safe and enjoyable experience for all passengers and drivers, the following rules apply:
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Smoking is strictly prohibited inside all vehicles.
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Passengers are financially responsible for any damage caused to the interior of the vehicle.
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A $150 cleaning fee will be charged for excessive messes, such as vomit or spills.
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The driver reserves the right to terminate service immediately without a refund if any passenger engages in unsafe, disrespectful, or threatening behavior.
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Ray Harper Transportation is not liable for any injuries, losses, or damages sustained during service, except in cases of gross negligence on our part.
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If a mechanical issue prevents completion of your service, we will reschedule or issue a refund based on the specifics of the situation.
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All legal disputes must be resolved through mediation within the State of Texas.
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This Agreement is governed by the laws of the State of Texas.
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Electronic signatures on booking forms and confirmations are considered legally binding and equivalent to handwritten signatures.
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